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Seminar / workshop

MHEDA Training - Parts & Service Management

United States, Chicago - 14th and 15th Nov 2003
Who is teaching - Jim Ripkey, MHEDA Member
Who should attend - Parts Managers
Service Managers, Branch Managers, Operations Managers
Anyone interested in more effective Parts & Service Department Management
Date(s)
14th and 15th Nov 2003
Venue
Holiday Inn O’Hare International (Chicago, IL)
Ticketing
$595 Member Early Bird Registration (before September 14) $625 Member Registration $795 Non-Member Registration
Program
Attendees will learn and discuss real world Indicators of Effectiveness for their Parts & Service Departments. Issued discussed will include fleet management; utilizing technology; inventory reports management; vendor management and staff training.

- Managing Service

- Managing Parts

- Fleet Management

- Technology

- Special Topics

- Financial statement analysis

- Highly effective Planned Maintenance programs

- Parts & Service Roundtable Discussions
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Fact of the week
In Germany, the 9th of November is sometimes called Schicksalstag, the "Day of Fate" because it has been the day for several major historical events, including the horrors of Kristallnacht in 1938 and the fall of the Berlin Wall in 1989.