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Seminar / workshop

MHEDA Training - Parts & Service Management

United States, Chicago - 14th and 15th Nov 2003
Who is teaching - Jim Ripkey, MHEDA Member
Who should attend - Parts Managers
Service Managers, Branch Managers, Operations Managers
Anyone interested in more effective Parts & Service Department Management
Date(s)
14th and 15th Nov 2003
Venue
Holiday Inn O’Hare International (Chicago, IL)
Ticketing
$595 Member Early Bird Registration (before September 14) $625 Member Registration $795 Non-Member Registration
Program
Attendees will learn and discuss real world Indicators of Effectiveness for their Parts & Service Departments. Issued discussed will include fleet management; utilizing technology; inventory reports management; vendor management and staff training.

- Managing Service

- Managing Parts

- Fleet Management

- Technology

- Special Topics

- Financial statement analysis

- Highly effective Planned Maintenance programs

- Parts & Service Roundtable Discussions
Fact of the week
In March 2002, identical twins in Finland died on the same day in similar accidents within hours of each other. A 70-year-old man was killed by a truck while cycling; hours later, his twin brother was killed by a truck on the same road, about a mile away, before the family had been informed of the first accident.
Movers & Shakers
Esie Cortez Esie Cortez
Esie Cortez
Vice president - IT & EP OEM parts, Big Joe Forklifts
Aurelie Clerquin
Vice president of finance, Exotec
Jussi Rautiainen
President - business area industrial equipment, Konecranes
Deborah Baker
Board chair, Equipment Leasing & Finance Association