 Genie launches new online ordering system |
Terex AWP has revamped its website to include online manuals in a move to reduce its impact on the environment.
Dave Schille, director of parts and warranty at Terex AWP, says the new system provides customers with easy-to-access, up-to-date information "and reduces our carbon footprint by cutting down our overall paper consumption".
Customers will also receive a DVD with all Genie boom, scissor and telehandler products instead of a printed service and parts manual. The DVD will be updated quarterly and will have all service and parts manuals for current products as well as historical versions.
However, the printed catalogue will still be available to purchase.
Meanwhile, Genie Industries, a subsidiary of Terex Corp, has launched a new online parts ordering system.
The new online parts ordering system is designed to increase ordering accuracy and customers' productivity. It is used in conjunction with Genie's Serial Number Smart Parts Lookup System.
Customers will be able to identify a part, add it to the virtual pick list, then transfer the pick list directly into an online order.
Customers will need a registered account to access the system, look up and order parts for various Genie products.
Genie manufactures material lifts, aerial work platforms, trailer-mounted booms and light towers, scissor lifts, self-propelled telescopic and articulating booms, and telehandlers.