Flux Power has opened a new Atlanta facility to supplement its customer support services in response to growth in nationwide sales of lithium ion battery packs.

The Atlanta facility will enable faster response times to Flux Power’s customer base while also materially reducing costs associated with personnel travel and shipping of battery packs to and from the company’s headquarters in Vista, California.

"Over the past four years, we have experienced high annual double-digit growth, driving the need for expansion to supplement product support and infrastructure,” says Ron Dutt, chief executive officer of Flux Power. “Investment in the Atlanta office broadens our geographic footprint to bring comprehensive and responsive services to customers in the eastern half of the US while also, and importantly, resulting in lower service logistics costs incurred by our company.”

In addition to customer support personnel, the Atlanta facility is fully equipped with ramp and truck access. 

The new centre complements an ongoing partnership with Cleveland-based Arcon Equipment, the company’s warranty and authorised service provider, to deliver full lifecycle service equipment handling, maintenance, and end-of-life battery services.

With more than 18,000 battery packs in the field, Flux Power is committed to product performance, value and support services.