Crown is expanding in Shanghai. PHOTO: TRAVELCHINA.GOV.CN

Crown Equipment Corporation is expanding in Shanghai with a new facility to support growing customer needs in the region. The facility includes space for extensive new equipment inventory, a parts distribution centre, training facility for mainland China, a technology demonstration centre as well as local sales, parts and customer service operations for the Shanghai area.
 
"The new location is vital to support our customers' evolving needs in China," says Tom Kieffer, managing director of commercial operations, Crown Equipment. "Our goal is to become the first choice of our customers, which requires that we have outstanding parts and truck availability to provide excellent customer support. Our new facility provides the expansion needed to achieve this goal."
 
The facility's technology demonstration centre is designed to help customers make informed purchasing decisions when it comes to advanced materials handling equipment and technology needed to increase the productivity of their operations, and will showcase the latest forklifts and technology from Crown.

The facility will also offer dedicated training programs for operators, supervisors, trainers, technicians and pedestrians.
 
Crown has a substantial presence in China, and has been manufacturing hand pallet trucks in Suzhou since April 2006.