Best's automated warehouse

Integrated Chinese smart supply chain solutions and logistics services provider Best Inc. has partnered with Cainiao Smart Logistics Network to launch an end-to-end logistics service between China and Malaysia.

The partnered logistics service will cover customs clearance, sea freight forwarding, overseas warehousing and last-mile delivery, meaning Best will send e-commerce parcels from cross-border warehouses in China to Malaysia via international shipping and deliver those parcels to consumers directly through its local express network.

Best's integrated solution will streamline cross-border e-commerce and shorten shipping durations, allowing Malaysian consumers to receive parcels as soon as the next day after clearing customs in Malaysia.

"The China-Malaysia e-commerce logistics service is a great example of how Best leverages technology and innovation in order to empower our business partners and enrich the lives of consumers, with efficient delivery services," says Johnny Chou, Best chairman and CEO.

"South East Asia has been a key focus area of Best's global strategy. Through investment in automation, information technology and logistics networks, we have developed express delivery networks in five markets in the region, providing customers with speedy, reliable, and cost-efficient services, while facilitating the growth of local SMEs and cross-border e-commerce."

Meanwhile, James Zhao, general manager of Cainiao Network cites the alliance as an affirmation of his company's investment into the region. "With a direct logistics service, Malaysian SMEs can look forward to selling goods to China via the Malaysian Pavilion on Alibaba.com, while consumers in Malaysia will benefit from better customer experience when buying from Chinese merchants."