Full time

Logistics & Rental Coordinator

East Syracuse, United States
Company: Thompson and Johnson Equipment
Industry type: Materials handling
Start date: As soon as possible
Description
Job Summary:

Overseeing STR operations and managing trucking logistics. This role encompasses receiving and responding to customer inquiries regarding rental assets, handling daily billing, customer communications, scheduling, and equipment dispatch. Coordinating centralized dispatching for trucking operations across four locations and streamlining delivery processes. Coordination of trucking resources, optimizing trailer utilization, ensuring timely deliveries and pickups, while managing trucking schedules and facilitating clear communication across all locations within the company.

Duties:

-Conduct STR billing
-Take incoming requests for rentals, process orders
-Follow up on STR customers upon rental expiration
-Monitor check-in and check-out process for all STR equipment to maintain accurate records
-Coordinate the daily truck schedule for all T&J drivers
-Build loads, determine appropriate type of trailer and guarantee correct deliveries
-Lead weekly trucking meetings via Teams to review performance, address issues, etc
-Manage trucking requests using our ERP to streamline communication
Requirements / Skills
Minimum Job Qualifications:

A high school diploma or equivalent; Previous experience in dispatch, logistics, or rental coordination is preferred.

Knowledge, Skills & Abilities:

-Strong organizational and time-management skills to handle multiple tasks
-Knowledge of logistics, dispatch operations, and trailer load management
-Excellent communication skills, both written and verbal, with a focus on customer service
-Ability to use scheduling systems and dispatching software effectively
-Proficiency in problem-solving and decision-making under tight deadlines
-Ability to coordinate with various departments and external trucking providers


Benefit package includes:
-FREE employee medical/vision insurance
-Dental/Life/Accident/Cancer Insurance
-$200 Annual Gym Membership allowance
-Company picnics/parties
-401K with 50% company match up to first 5% of contribution
-Paid vacation/sick/holidays
-Pay Range: $23 to $28/hour depending on relevant experience
Disclaimer
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