Discussion:
who really decides where parts are ordered from?

I am wondering if my experience in deciding where I get my parts is different than others. it seems to me that the service techs are who decides in most cases, just who we order parts from.
Most of the time the dealership has an "after-market" supplier who is somehow connected to the OEM, but if I requested or just gave a PN attributed to some other source, the parts department has no problem with ordering from that source, (and rarely asks twice).
Where you work, is it the parts department, the dealer principal, the customer, the Shop Foreman, Service Manager, the tech, or just who decides what source your parts are from.
  • Posted 23 Dec 2009 01:44
  • Modified 23 Dec 2009 01:46 by poster
  • By edward_t
  • joined 5 Mar'08 - 2,334 messages
  • South Carolina, United States
"it's not rocket surgery"
Showing items 21 - 21 of 21 results.
In my case Edward we only have two aftermarket parts suppliers in our area, so you soon work out who has what parts and what quality you get with certain parts. Im a roadie ( not the band type!!!) , and i'll generally just let the parts dept know where im going out of courtesy really. The company i work for have just acquired a major francise here so im just getting used to heading back for genuine parts for these trucks.
  • Posted 23 Dec 2009 05:29
  • By Barney
  • joined 21 Jul'09 - 20 messages
  • South Australia, Australia
workin hard or hardly workin!!

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