We can fix this issue remotely by Teamviewer

Guess you asking for Linde Canbox?
You want to know where to place the files on your computer or where to download them from internet?
You can't generally download them from internet as they are proprietary software, but some sites offer them.
If you want to know how to install them once you got them, then place them on desktop, connect Canbox to USB port and once Windows attempts to install drivers point the location on desktop. Alternatively you can install them from Device Manager by pointing location and click "Install drivers"

Let us know what you want precisely.