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Slow travel; HeightEr

I have this Yale OS030ECN24TE (serial C801) that has slow/weak travel and the display shows HeightEr. I replaced the sensors but still get the same error. The traction controller is in good condition.
What should I look for next?
  • Posted 6 Dec 2017 02:29
  • By JOCB
  • joined 24 Feb'17 - 7 messages
  • California, United States
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Thank you for the feedback. It looks like there was an issue with the controllers. The system needs to be programmed and calibrated so that all parts are working properly.
  • Posted 12 Dec 2017 04:19
  • By JOCB
  • joined 24 Feb'17 - 7 messages
  • California, United States
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Check the gap of height sensor under the platform. It may need to be tweaked. Always make sure the battery is good.
  • Posted 7 Dec 2017 02:43
  • By brett_a
  • joined 25 May'17 - 6 messages
  • Tennessee, United States
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