Hi. We have recently been experiencing difficulty using truck doctor. The software has been tested using the canbox on a r1.4 reach truck.
However when we use the truck doctor cable, direct through the serial port connection it doesn't see anything connected. We have tried, several different trucks, we have tried 2 different laptop, and we have also had a new set of cables.
It all worked fine until one day, its just stopped working and we cannot seem to workout why. Has anyone experienced anything similar?
The laptop runs windows 10 and the tablet runs windows 7 both have serial connections. We have also tried re installation of the software version 2.01.005.
We don't know what else to try.
Showing items 1 - 6 of 6 results.
Yes. Thanks usb to serial box worked and solved problem.??
Hi
Have you selected com port 1 in the truck doctor program ?
Jungheinrich incado found fault in cable and fixed. Thanks.
And for the Jungheinrich trucks;
If you can,t connect(no project found)
you can by entering chascisnumber in partsprogram get the Catologe number and copy/paste this in the Judith program(right top corner)
I'll try a usb converter box. Thanks.
Use a usb converter and check comport in windows and in program,
i think you used different comport once on laptop and now it changed in windows.
In Truckdoctor you can tap the wrench icon, Configuration, and set which comport to use, that has to be the same as in windows Device Manager.
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