The OEM's and their importers need us only when we need new equipment, when it comes to the service and parts they try to get the customers direct. I remember one case that came to court I believe in the states. OEM's tell you to fit original filters and other parts because otherwise the warranty expires, what is original, also the OEM purchases from an filter manufacturer like "replacement suppliers do", so in many cases they use the same supplier and quality. So yes the packaging showing the forklift brand they call it original? One filter manufacturer went to court, and the court judgement was: When the OEM gives the parts for free, they can say when you not fitt original we can expire the warranty. The main reason of this outcome was that, otherwise the OEM could ask any price fo a part.

But anyway with reference to the RMI repair software and maintenance info, of course also the independent would pay for this when this prices in a normal way, so that also smaller companies have to change to buy this.

Lets get organised!