Yeah I know one was a new unit and the other one was freshly rebuilt by them. Also took them a long time to find out what problem was and that was with them talking to a factory rep and him checking out computer system via his computer through email. Think he was stumped also. This lifts have been down for a while they are nice units but iam not to impressed with them but thats my opinion. Has any one else had the problems i've had both units are 2007 and both went down about the same time and almost the same issue
Anyway thanks for the help and ill keep posted on out come