Thanks for the response Joe! When you work with experienced operators, do you classify that as refresher training? How long would you say that takes on the average? And the 5% new operators is just training?

I ask because our training has been the same whether its a new operator or an experienced one. We've always put them through the same presentation, and hands on test. The whole point of my asking these questions is because I understand the need the change how I do things. Your input is always appreciated!