I guess your name says it all, shadetree. Do you think an Auto mechanic that has been factory trained for 10 years can quit the dealership and open his own shop without the proper equipment to work with? Just like the auto industry, the forklift industry has been forced to go with more electronics by the government. They want everything to run cleaner and the only way that can happen is with electronics. Blame Al Gore. We offer training to all of customers that want it. Unlike an auto you can do 95% of the diagnostics from the dash display. Maybe you should stick to working on the pre 1995 lift trucks and quit ragging the manufactures for trying to advance with the times. Or go to work for a dealer.