Forklift Operator Training in the United States is typically a four hour session. A two and a half hour to three hour class and then a hands-on evaluation. That means a trainer gets one hour or a little more with a group of 8-12 operators for hands-on coaching and evaluation. You do the math... you might get 6-10 minutes per operator for hands on evaluations and instruction. That's the reality. And that is if it is conducted by a professional training organization. I have had employers complain about the four hour session and ask if we can get it done in two (we refuse). If it is an employer who sent an employee to a Train the Trainer program, the "company trainer" already has a full time job and when training is needed, it can be compromised down to just signing a sign-in sheet and watching a video (no hands on at all!). Even though training is defined in OSHA CFR1910.178, most employers do as little as they think they can get by with. Training effectiveness is unfortunately low on most employer's priority list. Highest on the priority list is the appearance of compliance with OSHA. How do you change that? I think that is the discussion we should be having.
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