Tech has tweaked parameters and altered acceleration curves twice with no good results. It is possible to alter acceleration to make unit safer by limiting the top speed. But then maxed out it's too slow sometimes so one is tempted to hit the rabbit button....but that is worse and the sudden acceleration in rabbit mode will throw one off the truck if not holding on tight. So I had them set it back to the factory settings and thought I'd just live with it...but it's actually gotten worse since then and it completely unacceptable now... as you can see in the videos.

Speaking of which, only the video of the truck traveling by the tape measure should have been necessary but it occured to me they might wonder if I was "gunning" the throttle*.

Thus the second video with black witness mark on throttle showing that the jack doubles in speed (or more) at one critical point in the throttle movement....just the tiniest change of throttle position and it goes from slow to medium speed with nothing in between.

Also note that is with me being very careful to turn the throttle slow and smooth..... which is not going to be the case in normal use where one is not so attentive to such a sensitive pot, nor should one have to be. Thus in normal use the truck is even worse and even more dangerous than one might surmise just from the videos.

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*Of course in reality, on a proper pallet jack, this would be impossible anyway....even sudden moves of the throttle do not result such abrupt speed changes...there is still "ramp up" acceleration even if a throttle is moved suddenly.

Not so here however, move throttle as slow as possible and there is no smooth transition of speeds. Move throttle fast and it's worse still.