We received this from the Australian Industrial Truck Association (AITA):

I note in todays issue of ForkliftAction.com (edition #645) the reference to the discussion / suggestion about the need for a code of conduct or ethics to cover forklift sales and service.

The Australian Industrial Truck Association (AITA) represents the interests of the major suppliers of lift trucks and associated equipment in Australia. The major focus of AITA is to ensure the highest possible standards of performance, safety and client satisfaction. To this end some years ago the AITA developed a Code of Conduct under which all AITA members currently operate.

Further, the AITA has developed a guidance note to provide advice to consumers considering purchasing second hand, or grey import equipment from overseas. This is one of a series of guidance notes and technical bulletins developed by the AITAs Engineering Committee to provide up to date information on issues of concern to the industry.

These documents are available on the AITA website, or here for your information:
- AITA's Code of Conduct
- AITA's Guide on Grey Imports.

Sue Hart
Executive Officer
Australian Industrial Truck Association (AITA)