As far taking advantage? I can remember when i was green behind the ears and needed help at times. Even to this day i still need a lil guidance from time to time on stuff i am not experienced on. I try and give benefit of doubt that they may be in a bind or exhausted troubleshooting via aservice manual and cannot solve their problem or just need a second opinion. As always my Aussie friend some will always take advantage but i am willing to overlook the few that do to help a brother in need.