Training can be done in many ways as long as it is documented and the trainer is qualified to train proper & safe operations of a lift truck. The trainer can be from outside the company or by an employee of the small business or medium or large or mega large. You don't turn over a set of keys to a16 year old and tell them go learn to drive. There are many sources that provides information, for example Clark with every new forklfit shipped from the factory has a very nice publication that defines what the Owner obligtions are under OSHA standards & other things liek waht is a stability tri angle, rear wheel steer (Clark promo stuff except on the outside covers. It is available for purchase at a nominal price. There are generic lift truck safety training programs available. I am selling a set of 3 Toyota training programs for pre SAS counter balance IC & electric, low lift walkies & narrow aisle reach / order selector version w/the this Clark user guide. Training can be as simple as sitting down with an employee going through (reading and answer questions) the most unread publication ever printed - the lift trucks operators manual, have a quiz verbal or written - document the test type and results, have them operate the lift w/supervision and instruction by a person of authority - document the results put it in the file and do a periodic review and document the review - (once/year). Just in case, the local OSHA inspector stop buy or a Phildelphia lawyer needs to get involved. No documentation or saying it cost too much may mean the small business no longer exists with documentation the battle is a little bit easier. How much or littel one does is a matter of the risk they business wishes to take.

Doesn't cost an arm & a leg to get what the OSHA reg says must be done but it is a commitment to employee safety as Nike says in their ads - "Just Do I". Oh by the way I don't like paying taxes either but I do to avoid the IRS hammer & keep my home.