I think the information in this post is some of the most credible and useful posting I've seen at ForkliftAction dot com!

I would also tell your friend that their is a "wrongful death" action that recently went through the court system in North Dakota where, in part, the TRAINER was sued for improperly certifying an operator AND for using an INADEQUATE INSTRUCTIONAL DESIGN!

The Trainer used a video tape, some classroom discussion, a pencil-and-paper quiz, and little else. He worked for a dealership who relied upon a third party publisher from whom the training materials were acquired. Even had he used all the published instructional materials from the 3rd party's (inadequate) design effort, the operator would still be dead.

With this emphasis on using "INADEQUATE INSTRUCTIONAL DESIGN", it seems that tort liability for OPERATOR Trainers in the USA is adding yet another layer of complication to our jobs!

Best wishes,

Joe Monaco
jmonaco at LIFTOR dot com
LIFTOR dot com