yessir,
i understand your frustration
there are electric truck mechanics and then there are electric truck mechanics
the fact that he doesnt know what happened and it is worse off now than before he started is unsettling for sure. That does not say much for his ability to work on electric trucks much less his 'certification' now does it.

I think at this point it would be in your best interest to call in to the dealership service dept, get the manager and do some serious complaining and demand a better qualified tech to come out... one that knows what hes doing hopefully. I wouldnt pull any punches either, make sure you let them know you mean business. ;o)


hehe i just caught kevin's post,
he is right, as far as toyota says "all" thier techs are certified, as for what thier certification is? well that is a grey area i suppose.