I've been in many shops where paperwork is an issue. One of my customers ( an auto dealer) has a company policy that if the tech's paperwork is not completed fully & turned in on time, the tech doesn't get paid for that job- period (Tech's are flat rate). This is a big dealership with 6 branches.

I'm thinking of implementing a base salary plus bonus system for things such as this (paperwork turned in on time = bonus for that job). Same thing would apply for other aspects of employment (being to work on time, job being done in a timely manner etc).

Any thoughts- comments? All would be appreciated