Take a lesson from Greater Bay Capital - they are the best - 99.9% of the time you call - you get a live person no voice mail - very strange concept. No doc fees & most important customers luv their agreements - single page, does take two legal councels to interpert it.
People I work with at GBC are very nice, friendly & knowledgeable, a pleasure to deal with especially in this impersonal - e-mail, voice mail, low sense of urgency age that we live in.
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