Just a couple comments - one brief & one not so brief:
1. Their is not a problem with a company making a profit. a little or a lot. It is what the market will bear. The company takes all the financial risk & when times "ain't good they might need to dig in to those "rainy day accounts" to keep the "boat afloat" & their team held together.
2. When it comes to attitude. PMA is the only way to go - Positive Mental Attitude no matter what the situation is - life is to short to do it any other way. As I have stated before if a person is not happy with current situations or policy or whatever - there are three things they can do - Accept it for what it is, Work, constructively to improve what is troubling them or find the Exit door (best to have something lined up first). When one choose the latter, they often find that the devil they don't know know is not as good as the one they currently know. I have yet to have an interview that the prospective company would willingly tell me the "dirt" that is under the rug. You only find that out after your first day on the new job.
In 41 years of working I have yet to find a company & there as been several that everyone are happy campers. You will find folks with PMS at any company - I always overlooked less than positive comments or attitudes. I worked to support my family & the days are short & more enjoyable when you look for the sunshine & not down at your shoe shine. Oh by the way, PMS = Pretty Mean Secretary.
Last comment in any ones best efforts you will only please 80% of the people your are around, work for, represent, or work for you which means 20% of the folks probably ain't happy. And their real negative feeling may really personal in nature & they take it out on a third party.