As a principle you may be right, but surely everyone has the right to be treated equally as a start point, if i as an engineer did not perform as well as other members of my team i would expect to be told, if it continued i would expect to be disciplined, where does money come in to this equation, it shouldn't, what we have been offered is the same for us all a reduction in our salary for the amount of hours we are out of the house. If the company wants to put a reward scheme in that pays extra wages then in the opinions of a few people on this site the harder workers would earn the most, but then the customer base would impact this as we all know some customers are happier to part with their money than others, does that mean the engineer who gets the more reluctant i dont want to spend much customer is a poorer worker, that will open a bigger can of worms than our pay talks.