Wow you really have had some bad experiences down there, sure there are customers that feel handcuffed but our mentality is that were not happy unless the customer is and we stay quite competitive as far as labor rates go.
My point is only this, experience is a must and there has to be some control over who's doing what. Also using BMW as a comparison is relevant with what equipment costs these day's.

You seem to be getting quite upset over the responses you're getting yet you asked for input on what others think, you didn't honestly beleive eveyone was going to agree with you.

I not trying to start an argument, I respect your comments I just think you should respect others as well.

Have a good day.