notoriousDUG. on the money......where i work the mentor to a lot of us has retired...some of the the older guys are still under the theory of man, if a new kid comes in, we show him all we know we are now outdated...some are nervous to tip there hand and show them the ropes......which builds animosity..also if the new kid comes in (and this one came from a flat rate dealership).. we are constantly telling him to slow down to understand systems and to learn... if the the new generation does not understand how to pace yourself and schedule your repairs and to judge how long it should take they will work them and us out of jobs..rip and tear is great...but to understand and to reassemble without a comeback is priceless