Thre's a big shake up in Chicago with all of the forklift companies. I have never seen it so bad. If you believe that all employees are disposable then you better believe the smart ones will be your strongest competition, hitting you where it hurts most in the pocket. Years ago I remember hearing service was the neccessary evil now it's sales. There is no profit. Toyota out here is selling under cost just to move iron. Yale and Hyster were so busy cutting each others throats to get market share they lost there main focus - TOYOTA and now the Chinese are getting into the mix. My point is good service and quality people will always win out. Employers better have a good handle on who there cutting loose.