All of the billing is done based on a 7am-4pm billing time.......some major accounts do not pay for travel fees...and the shop eats the travel time as unbillable and charges it off each month per tech....
And for the record for me to eat 1/2 hour to and from is a positive......the shop is not billing my time to and from my house....i have to be at the jobsite at 7...so adjust accordingly...and we all have territories and the majorty of accounts are just miles from home so when your done at the end of the day it's not a 1 hour drive home at no pay......unpleasant.... so this is the way michigan has been since 1992 the same rules apply....i've worked for 4 lift truck companies in mich and there billing is the same......