Hi Batman (Batman!!!!???? LOL),
We had GPS installed recently and it seams to be working wonderfully. At least 3 times a month we check it against invoices for customers that claim the Tech wasn't at the job site for as much time as he billed. It shows how much time was spent running for parts or getting a hose made. Sometimes the customer is right and sometimes he's not. It allows us to make a fair call, and do the right thing for our company and the customer. Our system has a 6 month memory which helps alot too. I've also noticed techs are asking permission now to do a brake job on their Mom's car or stopping off on the way home. I have not heard one single complaint about the GPS and I truly beleive they cant be hacked without a tremendous amount of effort. It's all good. It was also a great idea to put the delivery trucks on a seperate screen to track them so we're not making uneccessary runs.
See ya Monday.