Absolutely, I think my biggest issue is to educate some of our own staff first then customers. Most local dealers will not touch our equipment and when they do we usually are called in for even more extensive work. In my years with counterbalance and narrow aisle units I dealt with Home Depot and have to agree. The only place I had to debate that tires and wheeels are a consumable item and not covered under the lease agreements. It is enlightening when they tell you we are going to pay this amount regardless of your bill because this is how big we are.
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