I must first say, based on my experience, that in-house trainers have to be the worst. Take HOME DEPOT. Need I say more?
Most forklift dealers are looking at the bottom line and it does not seem to be a priority. Sales, service, parts, rentals all seem to come before training however if they can pick up a few extra $$$$, they will provide training.
And the fact that "trainers" are not required to pass a government certified test or presentation format with standard tests, that leaves the field open to misinformed, ill-trained operators (individuals).
I don't do training to become rich. I do it to hopefully minimize the risk of incidents in the workplace.
Management has it done for a piece of paper and that is all they care about.
And remeber those companies who procrastinate (re training) because a supervisor is off ill.