telemetrics are a help - but will put you in a general location - ideally you want something to enable remote deactivation of all functions which can only be restored by site visit of engineer.
Main issue is we don't share bad experiences and all suppliers get suckered in the same way by the same groups of lowlifes.
This is ONLY to be used to report flooding, spam, advertising and problematic (harassing, abusive or crude) posts.