First, thanks everyone for all the reply's to my post.

My company went full blown GPS on every service van, probably about 200 total and here is what I have to say so far.

Supposedly, the system paid for itself in less than 3 weeks. I think that is management trying to make sure they cover their as**s because of what the system costs. Numbers are easy to fudge.

I was in the service office just the other day and asked one of the dispatchers how the whole GPS thing was working. We have guys idling their vans for over an hour in the morning, some techs out, with the vans, until 11:30PM, not at a customer and others driving over 85 MPH. I asked her what was being done about that and she promptly responded: NOTHING! In fact we have techs only away from their house for about 5 hours and charging 8 and 9 hours. HELLO!

So, this goes right back to my original post: If you have competent management your company does not need GPS. Nothing has been said to these "bad" techs since GPS has been implemented. This does nothing but lower the moral of all the good techs who see this. In my eyes, if your company s**ks it is completely due to management. It is management's job to run the company.

One question: If GM puts out a terrible product, pays their workers too much money, gives in to union demands too easily, and eventually goes bankrupt, is that the fault of the line worker or the management who left it get to that ridiculous point? Is GPS necessary or does management need an overhaul?