We just put up a new picking freezer for our shipping department. We are struggling currently to operate it efficiently. What was bought for us by management is a SHR 5500 stacker with reach capabilities.

It has been kind of a problem so far, it froze in a mast up position inside the freezer and it took two days to get it out. It also gives us very little room to maneuver. The reach out is great but side shifting would be nice too, which it doesn't have.

We're all wondering if something more like this would be better: CROWN RR5715-35 Standup Electric Reach Truck.

It needs to have a mast that is lower than 8 ft fully collapsed, it looks like we have about 95" of clearance needed. It needs to be able to operate in the cold. and it needs to have a greater level of dexterity than the hand stacker, which is way too bulky and powerful for our needs in that freezer.

We have a crown forklift which works great in our bigger freezer, we just need to figure something else out for the smaller one.

Any advice, input, thoughts, etc. would be fantastic.