Hi guy's, thanks for the invaluable feedback, really appreciate your input on this one.

So, we've pulled out the job card from last year (Tec no longer with us so we can only go by what's on the job card)

"Return to customer with handset, plug in handset, error code 25, no traction, contactor slow to drop in/out. Collect parts, return and fit new 1A contactor, run and test, return to service"

That's it?????

Forklift has been fine (touch wood) ever since?

So, has he perhaps found something else and didn't note it on job card or just got lucky?