Barloworld became extremely top heavy.
Wrenn Handling got it done at the dealer level.
Barloworld management believed that customers would line up for the privilege of doing business with them. Barloworld did not adjust to doing business the way that customers wanted it done. What they have found out is that customers have other choices. Like I have said before, most of the good employees at Barloworld flew the coop a long time ago. Most of the upper management at Barloworld's Corporate Offices would not have been qualified to run a branch during the Wrenn Handling days.
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