FWIW, I would add that this unit seems to have been relegated to a past life of brute hauling; there are hundreds of heavy grooves i.e. chain wear marks around the forward posts of the operator cage, as would be the case if loads were permanently retained to the forks with a chain running through the operator area just behind the pedals! Maybe this mis-use could have contributed to the tilt failure. Or if there is a Tilt disable option in the service menus, the previous owners may have implemented it if they had no use for tilt or found it to be unsafe to use with the unusual way they were using the lift. I know that sounds like a weird long shot, but the chain damage is really noticeable.

Earlier I could have also mentioned:
-Tilt is stuck in the back position (not sure if it is all the way to the cutout point but looks like it)
-Approx 2009 model year
-Is there any way around the password protection on the service menus? I'm unable to pay a tech visit just to investigate if tilt is disabled in those settings.

I appreciate any feedback at all!