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Even though I'm a former crown tech, I am now a huge fan of raymond. I am a fleet tech with 50 raymonds and have become a big fan of the brand. I see crowns like a high end german car, nice when its new, but that's about it. Many extra sensors, switches, computers etc to do the same function. I see raymond as reliable and not over engineered.
I have 18 Crown turrets and 6 Raymond Swing Reach's. Most associates prefer the Crown, however the older more seasoned like the Raymond as they almost never have wire guidance issues. I am seeing more drive unit issues that I'm having to rebuild
I work at a Distribution Warehouse that has 10 Raymond OPC's & 3 CSR's (Swing reach).
They are all reliable and easy to diagnose, most of the time.
The 18/8 Conductor Cables are the weak link for all of them.
The Wire Guidance systems are also very dependable.
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