The Hyster is very old technology and cumbersome in comparison to the european brands
Try a Linde, this is the number truck in the UK, the performance is excellent and reliability second to none.
Gary

My best reccomendation is the Jungheinrich.
they are best for the customer.
1, ease of axcess
2, quick repairs diagnostics
3, designed to suit each customers needs

Multiton was the brand that Jungheinrich entered the US with. They (Jungheinrich) have quickly built a solid reputation amongst end users and dealers of their equipment for manufacturing top of the line AC forklifts. Go with the Jungheinrich for two reasons: Ergonomics and Run time. You have good dealer support in your area as well.

Have you consider a more versatile truck? check the Flexi at web site. www.narrowaisle.com. If you do call Jeff at 214-583-2420.
Good luck

Just a small bit of information, Jungheinrich is not new in United States. They have been around awhile. Their products were marketed under a different brand name, which I can't recall at this moment (Alzheimers light strikes again). The company was based out of Virginia and head up by a person named Dirk Von Holt. A few years ago Junheinrich decided to expand their presence in the US & hired some experienced folks to get it going - one person I have known is head of Marketing/ Sales is Chuck Leone a very good person. The product support is there too!

As Edward T said let your operators try 'em before you buy 'em - teh operators are a vital key to minimizing your operational costs and increasing through put.

go with the Jungheinrich...
your operators may never know how much they appreciate the ergonomics, but the ones that have to drive the Raymond or Hyster, and then get a few shifts in the Jungheinrich (and get used to the differences) won't give up the Jungheinrich again, and will consider it a demotion if you make them drive the Raymond or Hyster ever again.
When you will be able to tell you got more work done in less time, with less operator fatigue is at the end of the day/shift.
when considering "operational cost" it is not only what the tires cost to replace, but how your operators take it when you ask them for 20 minutes work in the last 15 minutes of the shift, also.

You can try CROWN ESR 5000 reach truck which is very good. less operating cost

Raymond.
in that area crown support is **** poor.
plus raymonds new 7400 makes crowns reach look like a pallet jack

Hyster's pantograph on the reach assy is a problem area, we have customers who continuously see twisting and then binding (not beefy enough) of course this is mainly from operators travelling with the reach assy extended and loaded but this is the only brand I see the issue with.$$$$$

Actually, the Jungheinrich reach is a completely different design than the Mit and Cat reach design. The tractor for the Mit/Cat reach was designed and is built by Rocla in Finland.

One difference between the JH design and the other designs is the 48v power system. In addition, they also offer moving mast reach trucks in the US, which may have advantages or disadvantages over the pantograph style, depending on the application.

jungheinrich, they have excellent support, totally sealed everything, top of the live AC systems. Every dealer that sellers the trucks has a tech straight from germany to service the trucks. We have 2 at our dealer who are paid to live in the us and work on the trucks.

Crown all the way (right Mikey)
I'd stay away from the european built products $$$$$

unless it is a new mits which is moving to jungheinrich now that the raymond deal with mits is dead. Jungheinrich started out building the mits pallet jack and now are moving into the eop and reach trucks.

Cat and Mitsi are the same, but Jungheinrich is not even close when it comes to the reach truck.

Don't forget about parts availability.

Getting stuck waiting days/weeks, for some part to make it across the ocean and clear customs, can really affect your operation...

honestly all are good trucks. make the decision based on the local dealer support and what your budget is. Raymond is more expensive to fix when the warranty is up but has a great dealer in NC (carolina handling) Hyster is good, cat and mits are the same as junghienrich now so those units are alike mostly. Crown is the tank of the market built solid as a rock but dealer support is iffy in the factory owned stores. Yale and clark are strong options as well. I'd decide by budget, dealer support, and then whichever you personally like the feel of.

You need to add Crown to the mix... Crown has a good machine and their dealers are a lot easier to work with than some of the others.

I'd go with the Raymond, better dealer support in NC. Jungheinrich is still new in the US, and I'd worry about qualified techs being available

If you don't mind me asking....why do you prefer that one?

Junghienrich