Just a small bit of information, Jungheinrich is not new in United States. They have been around awhile. Their products were marketed under a different brand name, which I can't recall at this moment (Alzheimers light strikes again). The company was based out of Virginia and head up by a person named Dirk Von Holt. A few years ago Junheinrich decided to expand their presence in the US & hired some experienced folks to get it going - one person I have known is head of Marketing/ Sales is Chuck Leone a very good person. The product support is there too!

As Edward T said let your operators try 'em before you buy 'em - teh operators are a vital key to minimizing your operational costs and increasing through put.