Could be that the boss is trying to cull the herd
I've been in many shops where paperwork is an issue. One of my customers ( an auto dealer) has a company policy that if the tech's paperwork is not completed fully & turned in on time, the tech doesn't get paid for that job- period (Tech's are flat rate). This is a big dealership with 6 branches.
I'm thinking of implementing a base salary plus bonus system for things such as this (paperwork turned in on time = bonus for that job). Same thing would apply for other aspects of employment (being to work on time, job being done in a timely manner etc).
Any thoughts- comments? All would be appreciated
I have never heard of such a thing. Are you guys a dealer for a particular brand?
Handing in the work orders each day is very important. For one thing, many customers have a deadline for receiving invoices. They will refuse payment on late work orders. Second, our parts that we sell are replenished each day automatically by what we have sold. We cant get another part til we sell what we have. Third, it's easy to lose parts or labor on the work order when you let it go too long. Our company has live billing, where we call 2 times a day with our work orders and close them. It's a very important part of our job as many customers want a progress report on their costs each month. Also, it's part of our efficiency to hand in paper work each day. Some techs were fired over this. I find that since we started doing paper work live, there is way less mistakes and lost time, parts. Some rival forklift companies had enough of lazy techs not handing in paper work, so they went to a "pay for what you bill" system. Bill 20 hrs that week and that's all you get....20 hrs. Tech's change their tune real fast and start doing their paper work with that system. There is no excuse to hold onto work orders unless parts are on order.
US Federal wage and hour division of the Department of labor and the IRS are who make the rules that your boss has no choice but to follow as long as you are 'non-exempt, hourly paid employees', if you are in the USA.
Your state may have even more strict rules, but the bottom line comes in when you work overtime (over 40 hours in 1 week), that overtime has to be paid or compensated at 1.5 the normal hourly pay rate, and must be paid at the same time as the same pay period for the rest of the week, as it was worked.
Of course if you are paid by the piece of work done, or strictly commission on what is billed, then you may either be an 'exempt' hourly worker, that is your exempted from the 'overtime rules for wages' or you may be legally a sub contractor, and not even covered by workers comp rules.
I kind of think this happens as much because managers are exempt from the overtime rules, so they feel everyone else must be also exempt, however this is THE one area that the federal and state governments are pretty quick to step up and let the employer know what the real rules are, and put them on notice with a hefty fine, since the overtime [you are not getting paid] for is also a wage the Government expects some taxes from, and they want their part too.
The company I worked for requested that we turn in finished or closed job sheets every day, basically so they could be billing customers and not have to deal with an avalanche of paperwork the following week they issused us with postage paid envolopes this worked well and the office staff had more time to chase outstanding parts to complete jobs, I think the main advantages of this are less jobs lost in the system faster billing resulting in a steady cash income into the company.
Regards Titus
Sounds like someone is holding back on turning in work orders. I'd just make sure you turn in all your paperwork as it is requested then this won't effect you. Don't you take the hit or stand behind someone who doesn't play by whatever rules are in your shop- jobs are to hard to come by these days.
there are 10 road service tech's i do understand the time frame of tuning in the work orders in a timely way, but is it league to pay you like that or what if i hold them for 90 days who is the loser than I'll get payed some time but will it be to late for them all ten of us are ready to walk ,now WHO wins that.
What? And he figures out federal and local taxes on every paycheck? Seems like you'd be getting a paycheck every day.
Or is he saying that he'll pay you weekly but he won't pay for any open jobs? That seems unfair if you are waiting on back ordered parts. Most jobs pay you for work done in a week, not "work done that we could bill for" in a week.
Or is he doing all this because jobs that you do have parts for aren't getting finished? Or paperwork isn't getting turned in?
I've been guilty of sitting on paperwork in my younger days. They cured me by making me go over every open ticket when I came into the shop. If I couldn't explain why a job wasn't done yet, it'd become my first call the next day.
"whatchu talking about Willis"? You better explain that in more detail. Hold your check until you turn in work orders? Get paid by commission?