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Handing in the work orders each day is very important. For one thing, many customers have a deadline for receiving invoices. They will refuse payment on late work orders. Second, our parts that we sell are replenished each day automatically by what we have sold. We cant get another part til we sell what we have. Third, it's easy to lose parts or labor on the work order when you let it go too long. Our company has live billing, where we call 2 times a day with our work orders and close them. It's a very important part of our job as many customers want a progress report on their costs each month. Also, it's part of our efficiency to hand in paper work each day. Some techs were fired over this. I find that since we started doing paper work live, there is way less mistakes and lost time, parts. Some rival forklift companies had enough of lazy techs not handing in paper work, so they went to a "pay for what you bill" system. Bill 20 hrs that week and that's all you get....20 hrs. Tech's change their tune real fast and start doing their paper work with that system. There is no excuse to hold onto work orders unless parts are on order.
  • Posted 3 Jun 2012 21:38
  • By EasiTek
  • joined 12 Aug'08 - 533 messages
  • Ontario, Canada

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