I don't know anything about Omega trucks but with two of you experiencing the same problems it certainly is not good advertising for them.
It's too bad when forklift manufacturers care more about the prospects who have not yet purchased anything instead of trying develop loyalty from people who have put trust in their company by purchasing their products. I think that it happens way, way, way too often in this industry. All I can say is watch out for the flip side because it has a way of coming back to haunt them.
It reminds me of how you get treated at some resort golf courses, once you get to the first tee they hound you and watch you like a hawk so that you don't hold up the golfers who haven't even gotten to the course yet. Well you know maybe they never will!

On Omega Lift 2X series (diffrent model but same manufacturor), we have run into problems with frames cracking at the drive axle. In addition, the beam of the lifting mast cracked where the bracket for the tilt cylinder is welded to the mast.

Is any one else seeing these problems???

I used to work for 'crapital' :-) for 5 years. (many years ago)

Their attitude is "there are always more customers", and "there are always more mechanics."

This attitude has has left them with little/no experienced techs. (not to mention unhappy ex-customers)

I work for Wajax in Edmonton, we'd be happy to sort out your problems... however, it'll cost you to fix it right.

We don't have a lot of omega lift experience, but we do have all the best road techs capital ever hired... :-)