Discussion:
Jungheinrich service

been down for a week two service visits no results no communication is there service this bad everywhere?
  • Posted 12 Oct 2019 05:20
  • Discussion started by gary_e
  • Indiana, United States
Showing items 16 - 26 of 26 results.
they have looked up the codes and connected 4 times now. installed a controller, same problem our tech is trying to get the factory to ok a different controller to see if that is the issue. still trouble shooting.
  • Posted 24 Oct 2019 02:23
  • Reply by gary_e
  • Indiana, United States
0132.3 is a capacitor pre charger error, 2305.1 is power connection input + low voltage on hydraulics and 0180.8 error occurred during self test phase. The.8 on the 0180.8 refers to a component that has failed during self test. The other 2 codes could be a result of the failed self test. Connecting the laptop will tell them what component has failed during self test.
  • Posted 24 Oct 2019 02:09
  • Reply by heightlift
  • North, United Kingdom
received it new December 2017 SN# 91118209. this is not to fault the technician. the factory and the dealership have made this agreement that insures the dealer gets the service call. then they don't do the work of training the service people. I have very competent techs working for me and after spending $160000.00 on two trucks the factory will not train or provide service manuals (at any cost) to help us help ourselves. so we sit waiting. unfortunately it is the sort of thing not considered and just accepted by corporations these days.
  • Posted 23 Oct 2019 22:32
  • Reply by gary_e
  • Indiana, United States
What year is the truck or have you got a s/no?
No surprise that the dealer has no clue, half the factory techs do not have enough training on ETVQ machines and have no clue on them.
  • Posted 23 Oct 2019 20:55
  • Reply by danny_k
  • Buckinghamshire, United Kingdom
update: tech came in today software fixed on his laptop he changed the controller that the Jungheinrich associate thought was the problem. Still down he is going to ask the factory what they think. and come back when he knows more.
  • Posted 23 Oct 2019 04:10
  • Reply by gary_e
  • Indiana, United States
up date the tech came on 10/20 with parts told us his laptop was updated by jungheinrich and it would not communicate with the truck anymore so he left. 10/22 the truck is still out of service.
  • Posted 22 Oct 2019 23:42
  • Reply by gary_e
  • Indiana, United States
just so you wont have to ask again yes. I am not new to the way things work.
  • Posted 18 Oct 2019 22:15
  • Reply by gary_e
  • Indiana, United States
10/3-10/17 still down waiting on a part now.
  • Posted 17 Oct 2019 22:19
  • Reply by gary_e
  • Indiana, United States
Have you contacted the dealer again? Asked for sales or service manager?
  • Posted 17 Oct 2019 10:50
  • Reply by Service_T
  • Kansas, United States
ServiceT
it is a model ETVQ25 it will not startup error 0132.3, error 0180.8, error 2305.1 it has a good battery. I don't really want to toss the dealers name out yet.
  • Posted 14 Oct 2019 22:28
  • Reply by gary_e
  • Indiana, United States
What component failed?
  • Posted 12 Oct 2019 11:18
  • Modified 19 Oct 2019 02:37 by poster
  • Reply by Service_T
  • Kansas, United States
ServiceT

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