Discussion:
Forklift- Technician ratio

I was wondering how many lifts a tech is supposed to handle. I was told the other day the industry standard is 35 to 1. I've personally handled up to around 120 lifts, but alot of those were ones with very low usage ( about 4 hrs/week). I've never worked for a forklift dealer so I have no idea what a dealership expects of it's tech's.
  • Posted 20 Mar 2013 00:04
  • Discussion started by bbforks
  • Pennsylvania, United States
bbforks (at) Hotmail (dot) com
Customers love technology- until they have to pay to fix it!
Showing items 16 - 19 of 19 results.
Usually, we make the working time 8 hours to review.
Besides that, the goods, the operator the weather is the other factors to be considered.
  • Posted 21 Mar 2013 19:21
  • Reply by Kevin_ZHU
  • Guangdong, China
No pain, no gain.
i have had over 200 to look after at one time all within a 30 minute drive... it didn't last long. i think it all depends on the type of trucks, how they are used and the environment they are in.

a dealership expects 8 hours billed out on a workorder every day.
  • Posted 20 Mar 2013 10:14
  • Modified 20 Mar 2013 10:15 by poster
  • Reply by stam
  • Ontario, Canada
Thanks for the reply. I didn't know that the fixed maintenance was almost like flat rate- that s**ks. You're right in the fact that I have all pay as you go customers. They all have a reson to help me get the job done as quickly as possible, it doesn't sound like the big boys would have any incentive you help you at all.
  • Posted 20 Mar 2013 10:04
  • Reply by bbforks
  • Pennsylvania, United States
bbforks (at) Hotmail (dot) com
Customers love technology- until they have to pay to fix it!
If your company has some big accounts, you might look after 100 to 150 trucks, in house. The place I'm at has 100 trucks, running 24/7 with 300 hours driven a month. I do all SM's and load tests, and rebuilds. Get help only sometimes. But I'm in house, there 8 hrs every day. On the road, you would lose so much time traveling, finding trucks, and hauling tools around. I can work much faster than a road tech as the tools and air supply, hoists are all set up. If you're a road tech with pay as you go customers, it's a breeze. If you have a fixed maintenance contract, then the headaches start! Many contracts pay only.7 to do maint. Finding a manager to sign the work order, bringing in tolls, finding the truck leaves you with about 10 mins to do the truck. All the big boys like Wal-Mart, Target, Home depot are fixed maint contracts. So tough now that we have to supply all avoidable repairs under $1000 !!! Hit a wall and do $700 damage, WE pay. It comes out of our monthly FIXED amount we get from the customer. Thank God we're payed 40 hrs regardless. But if you cant keep up in repairs and you go over budget, you're out on the road scrounging for work. Get used to these contracts, one is coming to a neighborhood near you!
  • Posted 20 Mar 2013 09:15
  • Reply by EasiTek
  • Ontario, Canada

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