Discussion:
Cat NR4500

I have an NR4500 S/N 7NR3548715. The operator complains that the steering takes off on its own the opposite direction of command. He says the problem happens a few times per day. I have not witnessed it occurring even with excessive test driving. I have swapped out every steering component including: The EPS controller, display, steer input encoder, steer motor complete and the steer sensors on the frame. The frame is free of stray voltage other then the leakage from the brand new battery. Static straps good. Any ideas?

FYI unit has complete Zapi system
  • Posted 6 Mar 2014 03:15
  • By LTRM
  • joined 26 Jan'12 - 161 messages
  • Illinois, United States
Showing items 1 - 2 of 2 results.
If you have a zapi program and a test lead you can connect right to the controller and see more errors than the dash display will show and the hour it happened. These trucks usually shut down when a steering error occurs setting the brake. I have seen several mechanical problem in the steering gear boxes causing intermittent problems.
  • Posted 6 Mar 2014 13:48
  • By shovel_fx
  • joined 11 Mar'12 - 41 messages
  • Illinois, United States
you sure on that serial number?
it comes up as a bad number in my MCF Parts program but that doesnt mean it's a bad number, my database is outdated and it may not be in there.
just curious.... :o)

i also found a HPK document about steering system blink error codes that steer controller will show , if you can catch it in it's error condition maybe you can see what code it is showing?

One other tidbit of info that could be useful is you can press the enter key on the far right button under the display and it should take you to the info screen, then you can choose history and see what kind of faults this unit has been having and what hours they occured at. There will be 16 codes stored in memory.
  • Posted 6 Mar 2014 07:12
  • Modified 6 Mar 2014 07:47 by poster
  • By swoop223
  • joined 23 Mar'12 - 3,691 messages
  • North Carolina, United States
You've been swooped!
swoop223@gmail.com

Post your Reply

Forkliftaction accepts no responsibility for forum content and requires forum participants to adhere to our rules of conduct. Click here for more information.

If you are having trouble using the Discussion Forums, please contact us for help.

SMV (Konecranes) 4632CC5
Balling, Denmark
New - Sale
Manitou M50-4
Braeside, Melbourne, Victoria, Australia
Hire
Movers & Shakers
Jan Zuurbier Jan Zuurbier
Global CEO, Swisslog
Board member, UKMHA
Strategic advisor, Roboteon
CEO Americas, Hai Robotics
SMV (Konecranes) 4632CC5
Balling, Denmark
New - Sale
Manitou M50-4
Braeside, Melbourne, Victoria, Australia
Hire
Global Industry News
edition #1244 - 21 August 2025
In our feel good story for the week, we report on a donation from Wisconsin-headquartered Big Joe Forklifts to the University of Wisconsin-Madison’s College of Engineering, after discovering the institution was still using one of its 1960s walkie stackers... Continue reading