Discussion:
broken handles

does anyone seem to be backed in a corner with Raymond on their handle , basically being told constently that you have broken the hanlde and your contract doesn't cover this type of damage because your operator has put to much torque on the handle and broken the enternal stops. could it just possibly be the POT switch is bad and needs replaced and or just try and tighten the screws....any HELP !!!!!
  • Posted 5 Dec 2013 03:52
  • By sherod_h
  • joined 25 Oct'13 - 2 messages
  • North Carolina, United States
sherod a. heck
Showing items 1 - 6 of 6 results.
You need factory laptop to turn it off. Might be room inside cover, tape it up. If you unplug it, codes..
  • Posted 5 Dec 2018 11:48
  • By EasiTek
  • joined 12 Aug'08 - 533 messages
  • Ontario, Canada
Hi, anyone know if you can turn off the rear/secondary handle in a Raymond 7500 reach truck? or should I just take it off and put it inside the cover?
  • Posted 11 Nov 2018 02:57
  • By 00Chrissy
  • joined 9 Jun'18 - 8 messages
  • Ontario, Canada
Is it side stance? Or do you face forward to drive? 7400 control handles are completely fixable. There is a travel pot, lift pot, and the rest is a circuit card with horn, reach buttons and tilt switch. The handle halves are one part # for both halves. You do not need to replace the handle for a bad switch, or cracked handle half's.
Side stance trucks tend to get broken handles easier. Between my fleet of 75 7400,7500's.....handle repairs are rare. I always fix them them unless there are multiple issues like travel pot and half's are cracked. Then i put a rebuilt one on. They have 6 months warranty. A handle on a 7400 can be repaired cheaper than replacement. But replacement takes only half an hour as no covers need removal and learning is done in minutes. Repair takes an hour or more, depending on the skill of the tech. Some guys just refuse to repair due to lack of knowledge. You have the right to question them and ask for a repair instead of complete replacement. Are you being sold new or Rebuilt?
  • Posted 6 Dec 2013 13:43
  • By EasiTek
  • joined 12 Aug'08 - 533 messages
  • Ontario, Canada
**** i had a nice post but raytech pretty much covered everything there. and evidently can type much faster than me! you should know though, if the stops are broken it will give a throttle pot code when the handle gets pushes past voltage limits.
  • Posted 5 Dec 2013 09:26
  • Modified 5 Dec 2013 09:59 by poster
  • By stam
  • joined 12 Aug'12 - 779 messages
  • Ontario, Canada
model #740DR32TT 7400series
  • Posted 5 Dec 2013 09:08
  • By sherod_h
  • joined 25 Oct'13 - 2 messages
  • North Carolina, United States
sherod a. heck
I see this a lot lately, at one place. Another giant food distribution place that runs 24/7 never breaks the control handles. My next customer runs 2 shifts and shuts down one day a week, with half the hours of the 24/7 DC....but constantly break the control handles. So driver's can affect the breakdown rate by leaning into the control handles.
To be considered broken, a handle would be cracked on both halves,(Reach trucks) or the pivot bearing area split open (common on pacers) That's when you replace the handle. But a defective lift Pot, or travel pot can be, and SHOULD be replaced. Goes for horn, reach, tilt or side shift switches....they can be replaced.
Sorry to say but some techs are too lazy or inexperienced to take them apart and replace defective components. Are you paying the bills or are you the driver getting blamed? You're right, the pot can be replaced. Some reach handles need a circuit board for just one switch. Others have replaceable single switches. What truck model do you have?
  • Posted 5 Dec 2013 08:58
  • By EasiTek
  • joined 12 Aug'08 - 533 messages
  • Ontario, Canada

Post your Reply

Forkliftaction accepts no responsibility for forum content and requires forum participants to adhere to our rules of conduct. Click here for more information.

If you are having trouble using the Discussion Forums, please contact us for help.

Movers & Shakers
Dwight Klappich Dwight Klappich
Strategic advisor, Roboteon
CEO Americas, Hai Robotics
Executive director, NT WorkSafe
Chief executive, Logistics UK
Global Industry News
edition #1243 - 14 August 2025
In this week’s Forkliftaction News , we look at more financial reports with one major producer recording a “significant” decline in Q2 bookings to report an operating loss of USD8.5 million, while another had a strong quarter “despite increased trade tensions and a challenging geopolitical landscape”... Continue reading
UN Forklift FGL18T
HANGZHOU, Zhejiang, China
New - Sale
Toplift Ferrari TFC36-48
Stoney Creek, Ontario, Canada
Used - Sale
USD1

PREMIUM business

Bolzoni SpA (Group HQ)
Manufacturer of Lift Truck Attachments, Forks and Lift Tables, with the most extensive range in the market.
Movers & Shakers
Dwight Klappich Dwight Klappich
Strategic advisor, Roboteon
CEO Americas, Hai Robotics
Executive director, NT WorkSafe
Chief executive, Logistics UK
UN Forklift FGL18T
HANGZHOU, Zhejiang, China
New - Sale
Toplift Ferrari TFC36-48
Stoney Creek, Ontario, Canada
Used - Sale
USD1
Upcoming industry events …
October 29-31, 2025 - Marina Bay Sands, Singapore
November 26-27, 2025 - Budapest, Hungary
April 8-10, 2026 - Jiangsu Province, China
Upcoming in the editorial calendar
WIRELESS CHARGING
Aug 2025
MANAGING MIXED FLEETS
Oct 2025