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In today’s marketplace it is often the case that the only differentiating item a dealership has is Service! Your service reputation can make or break a sales deal. Yet, most service training revolves around how to repair and not how to increase service sales, improve customer satisfaction, and put money on the bottom line. Look at your financial statements and if you are not putting 25% or more of service sales to the bottom line we have something for you.

Achieving Service Profitability  is targeted specifically to Equipment Dealers.  We will present the CMC Financial Model, performance benchmarks and best practices gleaned from some of the best performing Equipment dealers in the world.

We will be holding this seminar at the Embassy Suite, 3600 Paradise Rd, Las Vegas, NV.  The room rate is only $129/night and all of your breakfasts and lunches during the seminar are included in your seminar price.

We will be discussing Characteristics of the Service Department, Marketing and Growing your department, Staffing the department, Vehicle Recovery, how many aftermarket sales people you should have, how to bill higher prices, and a clear structure for internal billing.


Date(s):
3rd & 4th April and 6th & 7th April 2006

Venue:
Embassy Suite, 3600 Paradise Rd

Contact for booking / more info:
Currie Management Consultants, LLP 67 Millbrook St. Suite 504 Worcester, MA 01606 508.752.9229 seminars@CurrieManagement.com