Spare a thought this week for those Forkliftaction.com members who go out of their way to help others. Each week, our Discussion Forums will see at least one post from a desperate reader, wanting to know what an error code means, or where to get a service manual for a 15-year-old forklift. No matter how unusual, how obscure or how complex, all these questions seem to get an answer - and often more than one. And this kind of technical expertise doesn't come off the top of someone's head. Inevitably, the challenges involve research and effort. To those who are always so quick to help out - and who seem to always have the right answers, our thanks. Maybe one day someone will return the favour.